Turn questions into booked appointments.

Citalira is a visitor-facing AI booking assistant for WordPress. It answers practical questions, checks real availability in your booking plugin and guides a visitor through the details needed for an appointment.

Citalira works with Amelia today. Bookly and Booknetic integrations are coming soon. Your booking plugin remains the booking engine and applies its normal services, staff, schedule and availability rules.

Yes. After the visitor reviews and confirms the booking, the Citalira plugin asks your booking plugin to create it inside WordPress. Citalira Cloud never stores your WordPress or booking plugin credentials.

In wp-admin, alongside the rest of your WordPress workflow. The business profile gives the assistant your address, parking, cancellation rules and answers to common questions; you also set the chat’s look, whether a phone number is required and the booking page it offers as a fallback.

Not in Citalira Cloud mode. Cloud includes the model connection and the booking conversation logic. A separate BYOK mode is also available for owners who prefer to use their own OpenAI key.

The assistant replies in the language the visitor writes in, and our quality checks cover English and Spanish. The chat’s own buttons and labels are in English for now. Services, specialists and times always come from the site’s real booking data.

In plain conversation: they say what they need and when, and the assistant offers matching free times from your booking plugin. Nothing is booked until the visitor reviews the summary and presses the confirmation button in the chat.

One interaction is one assistant reply that was successfully formed and returned to the plugin. Failed or blocked turns are not charged, and retries do not create a second interaction.